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Shipping & Returns

Delivery Details

We offer 3 different types of shipping methods.

UK Delivery Methods

  • Free Standard Delivery, orders using this option will be sent using Royal Mail Second Class Recorded. Normally delivered within 3 working days. Processing time for orders using this method is 2 working days. (Please refer to diagram below)
  • Royal Mail 1st Class, orders using this option will be sent using Royal Mail First Class Recorded. Normally delivered the next day (not guaranteed). Processing time for orders using this method is 2 working days. (Please refer to diagram below)

 

Order Tracking

  • Orders sent using Royal Mail and Next Day Courier Service can be tracked. To track your order please call 01902 863840 or email support@stickerswall.com with your name and order number and we will track it for you.

Lost or Delayed?

  • The majority of our orders do arrive within the specified time frame, however in a very small number of cases they might be lost or delay in the postal system. In such circumstances we would ask that you wait upto 14 days before we can re-send your order.

Stock Availability

  • All delivery times quoted are subject to availability. In some occasions we might experience colour shortages that are beyond our control. In these cases you will be contacted immediately by one of of customer service team to inform you of the estimated delivery time.

Collection

  • If you would like to collect your order instead, you can do so by collecting from our Wolverhampton collection point. Please telephone 01902 863840 once you have placed an order, we can then arrange this for you.

 

 

 

Returns

We offer a piece of mind shopping experience. If you are unhappy with your product for whatever reason. You can simply return it to us in its original condition and packaging within 14 days. Please contact us first before returning. Buyer is responsible for return shipping costs. A full refund of the item value will be issued upon satisfactory inspection of the return item.  Please note that this does not apply for bespoke made orders, as these items are specially made.